Rico A Qat

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| map-marker Jeddah, Mecca Region

Recovering account

EA Sports - Recovering account
EA Sports - Recovering account - Image 2
Hello there, I hope this message finds you well, Im trying to get into my account but the number in the account isnt currently used as i have moved back to Saudi Arabia. As Im trying to change my US number to my Saudi number as i have the same issue with my email account and Im trying to recover it.
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DANIEL B Ipr

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| map-marker Arlington, Virginia

I need help

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EA Sports - I need help
EA Sports - I need help - Image 2
Cause I had just bought Madden 23 vip then u all made my game Madden 24 an I lost all my good stuff an playes I need to be rebrust
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Shaquana Hzp

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Verified Reviewer
| map-marker Middle Island, New York

I need a verification code

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EA Sports - I need a verification code
Ive been trying for over a week to get my son logged in. EA hasnt sent a verification code after many attempts. Why is this so difficult?
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Kenn D Omx

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An ERRONEOUS BAN of my Account that they refuse to acknowledge or reply to my DISPUTE TICKET!

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EA Sports - An ERRONEOUS BAN of my Account that they refuse to acknowledge or reply to my DISPUTE...
EA Sports - An ERRONEOUS BAN of my Account that they refuse to acknowledge or reply to my... - Image 2
EA Sports - An ERRONEOUS BAN of my Account that they refuse to acknowledge or reply to my... - Image 3
EA Sports - An ERRONEOUS BAN of my Account that they refuse to acknowledge or reply to my... - Image 4
EA Sports - An ERRONEOUS BAN of my Account that they refuse to acknowledge or reply to my... - Image 5

I got a notification from the 3rd Party Site PISSEDCONSUMER.COM that my first email on my case (#15974****) filed on this ban on 11/7/2023 was never looked at and that case was summarily CLOSED!

I have reopened my Dispute Claim (#16052****)... you made an egregious ERROR by banning my account without reason or merit, and refuse to even review my case and the EVIDENCE I have provided.

I have been an ORIGIN & EA Games consumer for decades while the two were separate entities...

and your quality of service declined to abysmal levels after your merger.

I have numerous EA Game Titles purchased on AMAZON PRIME Games, GOG.com, and STEAM that are now defunct due to this BAN... several titles were recently purchased for my Libraries for FUTURE play, that have NEVER been installed or run!

Most of my Game Libraries are interlinked and played via my GOG Galaxy Client with a few exceptions such as my MICROSOFT STORE purchase...

I have again attached the evidence of my purchases to AGAIN bolster my claim to refute this ERRONEOUS BAN and have my Account fully restored.

The CIRCLED games in the attached photos have never been installed, or played to completion (TITANFALL 2 was being played prior to the ban)!

The CHECKED games have been played to completion (MASS EFFECT 3 is the ONLY game I currently play the Multiplayer mode on)...

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Loss:
$300
Pros:
  • Make quality rpgs well worth playing
Cons:
  • Attrocious customer service for years

Preferred solution: My Account properly RESTORED and Activated, so that I can play the games I paid for!

User's recommendation: With OVER 8000 Complaints and Disputes CURRENTLY on Record, and a 2% REOLUTION Score, why buy their games?!

Jonathan M Dul

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My Ea spot doesn't work

EA Sports - My Ea spot doesn't work
EA Sports - My Ea spot doesn't work - Image 2
For 5 months now my EA sport doesn't play online. I been paying for online service. No direct Line or number to fixed it.
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Pros:
  • We need solutions to our problems
Cons:
  • Bad co

Preferred solution: Yes

User's recommendation: My recommendation is to have a direct online number for problems.

Jose M Lrk

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Online issues

EA Sports - Online issues
EA Sports - Online issues - Image 2
I am trying to play drop in match is not letting me play is been weeks its getting me aggravated can you guys please help me
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Preferred solution: To fix my online issues on pro club drop in match

Giuliano B Znv

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EA does not care PLAIN N SIMPLE

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EA Sports - EA does not care PLAIN N SIMPLE
EA Sports - EA does not care PLAIN N SIMPLE - Image 2
Original review Oct 06, 2023

It all boils down to money with EA all about the mighty Dollar they don't want to pay nobody to answer phones they don't want to pay to have help for the customers that have spent not only hundreds of dollars in video games with them over the years but I've continued to support the EA in need for speed FRANCHISE ,I have been trying to get a car back (BMW MGTR) that was awarded for signing up to EA play monthly I cancelled it after first month ,then the car was erased from my cars list when volume 3 was released need for speed unbound, first time email they said oh this issue has been happening across with a lot of our players we are working on it look for your car to be back in your lineup real soon this was back in January 2023 it is now October 2023 and I still haven't seen my car volume 4 is out now and my car is nowhere to be seen I emailed them again didn't get so much as even a reply well I tried calling all the numbers that are listed 650 628-****-,650 628-**** none of these numbers work so do not call them they don't work I've tried several times ,one number sounded like somebody picked up the phone and held it to a microphone and it made this annoying sound where I could almost hear people in the background talking but that could be just me so I tried one more email with them I even found pics of my car my BMW m GTR that you had to sign up for EA online I signed up for one month I kept the car I canceled EA play because I pay for internet I can go online all I'm going to say is from the way they make video games now to the way they're releasing them EA is a company that's all about it shareholders it's all about their stock board members they do not care for you or me because if they did I mean this is just a car we're talking about in a video game that they can easily have someone put back based on all the information I've given them and it's going on a year now and they still haven't done that that's how simple my my problem is not that I'm complaining about that need for speed unbound has glitches and errors that keep coming up on my screen on my PlayStation 5 one day I can put clothes on my character one day I can't or that I can't purchase anything I want for my car it fails to do that on several occasions the game isn't perfect but it's still fun to play so I'm not complaining about all that no ,I want my car back that's all it's just about getting the person to do it they don't want to do it they don't want to do anything for you I feel like this is the way it is and if you're trying to get help from them you will find it you won't get it sadly to say EA hires outside coders to make their games then either fires them or swallows up companies like Critirion racing based game to stop making NFS 2024 for the company make games like battlefield, just hire another group of codes to make that game , why do this? Because he doesn't want to spend the money to hire another group of coders that specifically tend to games first person shooter no they rather take away from need for speed criterion who specializes in making racing games to make the new battlefield that's going to come out I don't agree with this EA is a multi-million dollar company they have more than enough money to hire another company but they want to shuffle around what they got to take away from people like us who like to play need for speed to make battlefield I don't care about battlefield it will never be what need for speed is it will never have the fan base that need for speed has this is just an example I'm using and this is information that I know to be true because I have good sources yeah the internet.

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Loss:
$89
Pros:
  • Promises to make games better
Cons:
  • Lousy product support
  • No help
  • No refunds

User's recommendation: DONT BUY GAMES FROM EA

Lance O Fvo

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Verified Reviewer
| map-marker Columbia, Missouri

Change email

EA Sports - Change email
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My old EA account from 2021 using the email lance@***.org doesn't exist and the email never was made or existed or verified, I linked my xbox account onto it and now I can't sign in because it's asking for a verification code to an email doesn't exist. I wanna change the email to lancefell24@***.com because this is my verified email that works, I couldn't add a phone number or secondary account because it asked for a verification, also I made that account a long time ago and I didn't know how to work emails, can you help me out
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Terrence R Jdn

Have problem logging in to my account

EA Sports - Have problem logging in to my account
Hello I have some issues logging into my account. I no more using that account and dont even have access to it anymore. I really need help please.
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Anonymous
map-marker Los Angeles, California

I need verification code

EA Sports - I need verification code
The email I have for my EA account is an old account & I have no access logging back into that email I dont remember my password to get the verification code to log back in my Playstation account is connected to my email & would like to switch email to verify my account
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Trenton S Zho

Wont give me my auction house back and won’t answer the phone when I call

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EA Sports - Wont give me my auction house back and won’t answer the phone when I call
Ea is all abt money and always has been Ive been a customer for years and spend money on the game every single year and it never fails that they always find a way to ruin whatever fun you start having as soon as you start enjoying something I still spend money on the game to this day and I dont even have an auction house because you know thats how EA treats there loyal customers that spend money on the game
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User's recommendation: Don’t even try to contact them it won’t work

Tim G Ayc
map-marker Marquette, Michigan

EA sports stops working

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EA sports stops working
EA sports stopped working on my PS4 which I have multiple EA games football, baseball, hockey. This happened for absolutely no reason to my eyes, The other day, my son goes to get on the ps4. And all of our information from EA sports was gone off all of our games
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User's recommendation: Do get it

Alexandros K Hgs

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I have ordered FC24 I have redeemed but does not show it in library

EA Sports - I have ordered FC24 I have redeemed but does not show it in library
EA Sports - I have ordered FC24 I have redeemed but does not show it in library - Image 2
I have ordered FC24 I have redeemed but does not show it in library. I have reinstall EA Sport but nothing, I have cleared the cache but nothing. I have opened many tickets They asked me the problem and after that no answer
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Preferred solution: to install the FC24

Eligijus S

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Can't see my skin

EA Sports - Can't see my skin
I log on apex on my PlayStation I went to my skin of one of my legends and then I could find my items on apex
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Preferred solution: Full refund

User's recommendation: fix my apex account

Bowen S Lus

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Your system is ***

EA Sports - Your system is ***
I apparently have an old ea Id from probably 20 years ago and cant access online game play because I cant remember any of the old info other than its linked to my email address. I am away from home working and have one of my kids ps4s, so my other son and I could play together online. However, it says that I already have an ea id linked to my email. That id is old and id like to set up a new one
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Preferred solution: I just want to be able to play games online with my son

Tim B Tbw

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I need to complain about something nba games

EA Sports - I need to complain about something nba games
EA Sports - I need to complain about something nba games - Image 2
I put my last name Burnett and now it says its an inappropriate language Its been doing that for the last five years
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Preferred solution: My last name on there

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