Anonymous
map-marker Florence, Kentucky

They did not answer the phone and they have not done anything to solve my problem for a service that is a money hole you think they would try to please customers

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Im not getting my coins when people quit ive lost over a million coins beacuse of this im also not getting my packs for winning the superbowl
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User's recommendation: Save your money madden is a cash grab anymore

Saud A Nzq

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I don't have my email for the ea account

EA Sports - I don't have my email for the ea account
EA Sports - I don't have my email for the ea account - Image 2
EA Sports - I don't have my email for the ea account - Image 3

This is Saud Alqahtani the owner of the EA Sports account Sodi-11 that associates with the email address:

Salqahtani808@***.rwu.edu

I was using for all my EA Support account since I was student in the University Roger Williams University from 2014 - ****. However, I have not been able to change the email in my account because when I graduated the university has revoke the email due to my graduation.

And I was student in United State and I am a Saudi Arabian citizen, I came back home in 2020.

Recently, I received a message while playing FC 24 for a while under my account , that I have to confirm my identity in order to get my account back , I have contacted my University in order if there is a way to recover my email in order to fix EA sport account where they told the email is recoverable due to the graduation. I have been using this account for my Fifa 2022 , Fifa 23 , FC 24 and have been playing along way for along time , please help to recover my account back I really spend too much time in the game and have tried all my ways to get it back.

My Saudi Arabian email :

Alqahtanisaud404@***.com

My phone number is :

+966561****06

My EA old email :

Salqahtani808@***.rwu.edu

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Preferred solution: Get back my EA account

Jason C Klv

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Banned on Pro Clubs

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EA Sports - Banned on Pro Clubs
Me and my squad mates were banned by EA on Pro Clubs for representing our religion, our club name was We Serve Christ we understand not everyone may share our same views but failed to understand EA completely shuns the religious community, we were seeing club names like We Touch Kids still playing but we cant support what we believe in, never will purchase from EA again.
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Loss:
$80
Cons:
  • Discriminatory

Preferred solution: Apology

User's recommendation: Anything non EA related

Sebastian M Ren

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UFC 5 's lack of new submission moves

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EA Sports - UFC 5 's lack of new submission moves
We need more submission moves on ufc 5, just like ufc 4. Lack of new submission moves is really annoying. We need atleast 5 new submission moves added . We need this problem fixed please & we need geoff neal & benoit saint denis added to the ea sports ufc 5 roster.
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Preferred solution: We need new submission moves in ea sports ufc 5. The moves added in the game are not enough.

Payton L Bzl

Unauthorized/un called for game reset

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EA Sports - Unauthorized/un called for game reset
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I play apex and was over halfway done with the battle pass and shadow society event all my progress from this season and this event has been reset and my seasonal stats reset I guess as consolidation they gave me 7 apex packs I don't want 7 apex packs I want my stats and battle pass progress back
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Pros:
  • Visuals
Cons:
  • Terrible anti cheat random game reset

Preferred solution: All my progress seasonal stats and battle pass and rewards from purchasing shadow society event items were lost as well

DANIEL B Ipr

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Verified Buyer
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Verified Reviewer
| map-marker Arlington, Virginia

I need help

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EA Sports - I need help
EA Sports - I need help - Image 2
Cause I had just bought Madden 23 vip then u all made my game Madden 24 an I lost all my good stuff an playes I need to be rebrust
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nathan s Rks

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Verified Reviewer

SBC'S

EA Sports - SBC'S
You need to sort out the sbcs they aren't working for me this happened yesterday and for weeks now and i am not happy and it's not on
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Preferred solution: Apology

Bilal S Oym
map-marker London, England

Because my ea fc account not work for verification code

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EA Sports - Because my ea fc account not work for verification code
I need help with verification code on fc 24 I had this for a week so can you help me to get rid of it
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Loss:
$11
Shaquana Hzp

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Verified Reviewer
| map-marker Middle Island, New York

I need a verification code

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EA Sports - I need a verification code
Ive been trying for over a week to get my son logged in. EA hasnt sent a verification code after many attempts. Why is this so difficult?
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Kenny H Azm

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Verified Reviewer

Not able to login into my ea account on ea fc 24

EA Sports - Not able to login into my ea account on ea fc 24
EA Sports - Not able to login into my ea account on ea fc 24 - Image 2
For some reason I got logged out of my ea account, every time I start, the game ask me for verification code To login into the EA account , But I no longer have access to that number or email. How can I get my account back? Please help
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Preferred solution: N/A

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Enfield, Enfield

Loged out of my ea account

EA Sports - Loged out of my ea account
EA Sports - Loged out of my ea account - Image 2
It's logged out I need my details to get back in as it's on a old email and mobile number so I cannot access I have paid alot of money on this and need it opened
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Anonymous
map-marker New York, New York

Not able to log into my EA account on EAFC 24

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EA Sports - Not able to log into my EA account on EAFC 24
EA Sports - Not able to log into my EA account on EAFC 24 - Image 2
Not able to get my verification code to login into EA account on my PlayStation, I dont have access to the number or email anymore, How can I get my account back, please help, Havent played in about two months due to this situation
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Anonymous
map-marker Zephyrhills, Florida

YALL AINT EVEN ANSWER THE CALL LIKE WTF ALL MY PROGRESS IS LOSTTTT

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EA Sports - YALL AINT EVEN ANSWER THE CALL LIKE WTF ALL MY PROGRESS IS LOSTTTT
my apex account and everything on it got wiped when the cross progression sign came and i cant get it back
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User's recommendation: never use dis

Kenn D Omx

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Verified Reviewer

An ERRONEOUS BAN of my Account that they refuse to acknowledge or reply to my DISPUTE TICKET!

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EA Sports - An ERRONEOUS BAN of my Account that they refuse to acknowledge or reply to my DISPUTE...
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EA Sports - An ERRONEOUS BAN of my Account that they refuse to acknowledge or reply to my... - Image 3
EA Sports - An ERRONEOUS BAN of my Account that they refuse to acknowledge or reply to my... - Image 4
EA Sports - An ERRONEOUS BAN of my Account that they refuse to acknowledge or reply to my... - Image 5

I got a notification from the 3rd Party Site PISSEDCONSUMER.COM that my first email on my case (#15974****) filed on this ban on 11/7/2023 was never looked at and that case was summarily CLOSED!

I have reopened my Dispute Claim (#16052****)... you made an egregious ERROR by banning my account without reason or merit, and refuse to even review my case and the EVIDENCE I have provided.

I have been an ORIGIN & EA Games consumer for decades while the two were separate entities...

and your quality of service declined to abysmal levels after your merger.

I have numerous EA Game Titles purchased on AMAZON PRIME Games, GOG.com, and STEAM that are now defunct due to this BAN... several titles were recently purchased for my Libraries for FUTURE play, that have NEVER been installed or run!

Most of my Game Libraries are interlinked and played via my GOG Galaxy Client with a few exceptions such as my MICROSOFT STORE purchase...

I have again attached the evidence of my purchases to AGAIN bolster my claim to refute this ERRONEOUS BAN and have my Account fully restored.

The CIRCLED games in the attached photos have never been installed, or played to completion (TITANFALL 2 was being played prior to the ban)!

The CHECKED games have been played to completion (MASS EFFECT 3 is the ONLY game I currently play the Multiplayer mode on)...

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Loss:
$300
Pros:
  • Make quality rpgs well worth playing
Cons:
  • Attrocious customer service for years

Preferred solution: My Account properly RESTORED and Activated, so that I can play the games I paid for!

User's recommendation: With OVER 8000 Complaints and Disputes CURRENTLY on Record, and a 2% REOLUTION Score, why buy their games?!

Pierson F

Apex legends random reset

EA Sports - Apex legends random reset
I no longer have the battle pass. My account levels went down. Damage, apex coins pretty much everything. The battle pass was purchased a while back an I continued to complete it. So I bought the current pass with coins.
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Loss:
$15

Preferred solution: I jus want back where I was. I lost like 30k legend tokens. It took career games. It took a little bit of everything. I'm not trying to give anyone a hard time. An I would greatly appreciate if someone would look into it. Peace.

Michael B Pep

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Verified Buyer
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Verified Reviewer

I want either my items I got or my apex coins

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EA Sports - I want either my items I got or my apex coins
EA Sports - I want either my items I got or my apex coins - Image 2
I bought $150 apex coins and 106 apex packs plus Sun Warrior octane bundle and had a Finisher for octane plus 1000 coins leftover and its all gone when i logged in after the servers came back up
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Loss:
$149
Pros:
  • Have fun games
Cons:
  • Get hacked alot

Preferred solution: If I can't get my money back I would like to get Sun Warrior Octane bundle plus the full throttle finisher and 106 apex packs I got from purchasing $150 of apex coins if not just give me the apex coins

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