EA Sports
EA Sports Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EA Sports has 1.7 star rating based on 1259 customer reviews. Consumers are mostly dissatisfied.
13% of users would likely recommend EA Sports to a friend or colleague.
- Rating Distribution
Pros: Great games, Good games, Very fun to play.
Cons: Terrible customer service, No customer service, Bad customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EA Sports has 1.7 star rating based on 1259 customer reviews. Consumers are mostly dissatisfied.
13% of users would likely recommend EA Sports to a friend or colleague.
- Rating Distribution
Pros: Great games, Good games, Very fun to play.
Cons: Terrible customer service, No customer service, Bad customer service.43% of users think that EA Sports should improve its Customer Service.
50% of users say that they might use EA Sports in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Don’t join", "Don't support them", "My games aren't being recorded with any wins or loses and ive been playing since 6 days ago", "Wait before selling players", "Be soecific".
Most users ask EA Sports for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top EA Sports Reviews
"Fc 25 servers"
I was 14 and 0 in champs. I was winning my last game, but the EA servers went down. I promised my brother that I would get him 15 wins this week as it may be...
"Did not get code cannot get into accpuntno help avaibable"
No one answers emails or phones says they send codes and never do Ive been a customer for years and now I cant get in and cant get help to get in you guys sure...
Doylestown, Pennsylvania
Did not get code cannot get into accpuntno help avaibable
No one answers emails or phones says they send codes and never do Ive been a customer for years and now I cant get in and cant get help to get in you guys sure as *** didnt have any problem taking my money for the year what a scam
User's recommendation: Don’t join
Melbourne, Victoria
I WANT A REFUND
Hello,
I sent two other emails which were detailed about my missing players that in got from packs which I bought. I have spent thousands of dollars and priceless hours to build my team!
I can never get my time back but my players I want you to help me get back. ALL OF THEM PLEASE.
I have previously sent you my collated bank transfer purchases and uploaded them for you??? If it was not EA, please HELP ME GET BACK WHAT I HAVE BOUGHT AND EARNED THROUGH MANY HOURS OF INVESTING ON MY SQUAD AND HARD EARNED MONEY. If it was EA kindly return my players and reinstate my access to the transfer market because my record will show you that I have never cheated in all my years with EA.
I don't know how to nor would ever want to know!!! I AM NOT DIGITALLY LITERATE, I AM JUST A CONSUMER WHO IS BEING PUT THROUGH A MISERABLE EXPERIENCE AND HURTING AS A HUMAN BEING WHO HAS HAD ALL HIS EFFORTS AND MONEY DISAPPEAR??? EA IS SUPPOSED TO PROTECT ME AND MY PURCHASES SHOULD BE SAFE IN MY POSSESION AND ACCESS TO THEM OPEN. Please return ALL MY PLAYER AND ITEMS OR KINDLY RETURN MY MONEY BACK TO ME IMMEDIATELY & REFUNDING IT BACK TO MY REGISTERED RESPECTIVE DEBIT CARD ACCOUNTS WHICH BOTH YOU AND I HAVE COPIES OFF!
Please help me not loose faith in EA and end this nightmare of an experience asap.
Hurting and falling further into depression,
Khaled Messoudi
Hello,
I have done all the steps advised and my items are no where to be found?!?
You have all my details and digital records of all my activity on EA since day one.
I will post my previous email because this feels like an automated response.
Please get me a human! I need to talk to a living being like me, who feels and understands what being robbed and violated would feel like and the effects it has on me, a human being, a customer, the consumer of your products and services, and who deserves to talk to a real human representative at EA in these kind of moments.
Previous email below, hopefully a human will read it...
Hi,
Thank you for getting back to me.
I sent two other emails which were detailed about my missing players that in got from packs which I bought. I have spent thousands of dollars and priceless hours to build my team! I can never get my time back but my players I want you to help me get back.
ALL OF THEM PLEASE.
I have previously sent you my collated bank transfer purchases and uploaded them for you??? If it was not EA, please HELP ME GET BACK WHAT I HAVE BOUGHT AND EARNED THROUGH MANY HOURS OF INVESTING ON MY SQUAD AND HARD EARNED MONEY. If it was EA kindly return my players and reinstate my access to the transfer market because my record will show you that I have never cheated in all my years with EA. I don't know how to nor would ever want to know!!!
I AM NOT DIGITALLY LITERATE, I AM JUST A CONSUMER WHO IS BEING PUT THROUGH A MISERABLE EXPERIENCE AND HURTING AS A HUMAN BEING WHO HAS HAD ALL HIS EFFORTS AND MONEY DISAPPEAR??? EA IS SUPPOSED TO PROTECT ME AND MY PURCHASES SHOULD BE SAFE IN MY POSSESION AND ACCESS TO THEM OPEN. Please return ALL MY PLAYER AND ITEMS OR KINDLY RETURN MY MONEY BACK TO ME IMMEDIATELY & REFUNDING IT BACK TO MY REGISTERED RESPECTIVE DEBIT CARD ACCOUNTS WHICH BOTH YOU AND I HAVE COPIES OFF!
Please help me not loose faith in EA and end this nightmare of an experience asap.
My gut feeling is one that believes that I have been robbed or hacked. As though someone came and took all my hard earned players that were tradable that you can see from my records when and which packs that I got them in.
Your records will also show you the hours and money spent on my squad. The effort of trading my duplicate items on the transfer market and saving up my coins which I used on your platform and bought my key players.
Hernandez LB
Halland CB 94
Emilio Martinez 94
Lothar Mateus 92
My prized GULLIT!!!
YAYA Toure Winter Wild cards
MESSI 92
...and more!!!
PLEASE HELP ME
Your customer since day one and you'll have all my records of my account Kaizer 1618.
Hurting and falling further into depression,
Khaled Messoudi
User's recommendation: Be careful to keep your purchase receipts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause of how unfair division rivals is
It keeps kicking me out, and I am lagging like *** and the opposite player is not. It is unfair as anything.
Like, go and fix it.
You need to, because have you looked at your reviews? Almost everyone has put 1.
Preferred solution: Apology
User's recommendation: Watch out incase ot kicks you out
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gateshead, Gateshead
I can't get into my EA Account
I can't get into my EA Account every time i put my Password and my Public ID in it doesn't work Help
User's recommendation: I can't get into my EA Account
For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help. Sincerely, EA Data Protection Officer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Austin, Texas
I can not get into Madden 25 MUT solo challenge, despite paying the premium package
Error as shown in the image.can't any help regardless all the sources I have looked. Its not acceptable.
For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help. Sincerely, EA Data Protection Officer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDumb rules, i got banned for a week just for my username that has no meaning whatsoever considering i was spamming letters when i chose it
I don't like the reason I am banned because I don't see a good reason for it. My PlayStation name shouldn't have to do with EA Sports.
I just want to play the game that I spend money on. If this doesn't get revoked, you have lost a customer and a person who will always bash on the game and will try my best for its downfall.
- Peace for after work
- Dumb rules that cause me to get banned and makes me want to shoot my self
Preferred solution: for me to get unbanned within an hour i have games to play
User's recommendation: don’t buy this *** game
If you think your account was banned or suspended by mistake, and you would like to let us know, click on the following link for instructions on how to proceed: https://***/en/help/account/information-about-locked-or-banned-or-suspended-accounts/. Sincerely, EA Data Protection Officer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dent, Minnesota
Opened up a case and hasnt been resolved
I've been playing and my games are not being recorded with any wins or loses. I opened up a case 6 days ago and they said it was resolved but wasn't.
User's recommendation: My games aren't being recorded with any wins or loses and ive been playing since 6 days ago
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSending verification code to an old email address I ain't able to play friends or best game modes
Issue not resolved for about a month. Now I want to purchase EA games, but I can't.
I cut my game on, and it won't let me get access to EA servers. EA solutions to resolve problems won't work.
Preferred solution: Access to play my game change old email address I don't have access to for my ea account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't access my game without login login credentials and password to get in
I don't know what to do to gain access. It's not sending me a password or login credentials so I can play certain game modes, especially my Madden NFL 25 game. It's getting really frustrating.
Preferred solution: Apology
For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help. Sincerely, EA Data Protection Officer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t connect to EA server
I've been receiving a message that EA servers are down, and I also keep getting a message saying welcome back, but my password has expired, and it won't let me connect to the server. Can someone please call me at the earliest convenience (704) 999-****? I've also been on chat lines to find out more info about my password, but couldn't seem to resolve my issue.
Preferred solution: Availability to EA servers to play my games online.
User's recommendation: I haven’t heard from anyone
For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help. Sincerely, EA Data Protection Officer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy ea account has been hacked again
The EA servers were down for a couple of days, and when they came back up, I still couldn't log in to my EA account like it has been hacked once again. Normally, I could back out and put in my email address, and they would send me a code, but now I can't do that. It just goes right back to the home screen, telling me the EA servers are down, but they're not.
Preferred solution: I would like to get my account back from getting hacked
For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help. Sincerely, EA Data Protection Officer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Game not on system
I use my finger print to log in Mac system. Ive bought over 100.00 worth of games and its not showing
For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help. Sincerely, EA Data Protection Officer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnfair ea fc 25 ban
Hello, I never use any cheats. EA Help is a joke.
You create disputes and create, but every answer is the same: ctrl c, ctrl v. What should I do to get unbanned?
- Good games when they work
- Horrible support
Preferred solution: unban in fc 25
User's recommendation: Don't buy ea games
Go play outside cheating ***
Replying to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFc25 ps5 keeps crashing in UT
Hi there,my fc 25 game keeps crashing after I want to enter a game,I tried with my friend's account on my ps5 and it works just fine but my own account just keeps crashing out of game (error ce-108***-*,something went wrong), there's something wrong with my account I guess(already did all the other solutions including reinstalling the game)
Preferred solution: Getting a solution for my problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t get into my eafc ultimate team
It says you have lost your online connection. Check your home network, but it's not my WiFi that is the problem, and I need to play my *** champs.
I'm a Twitch streamer, and it's my full-time job, and I'm losing out on money because of lots of different bugs in this game.
My ultimate team also doesn't have the FC season pass. Can you please fix this for me so I can play EAFC with no further issues?
- Good promos
- To many bugs
Preferred solution: I would appreciate some fifa points due to the stress of me loosing out on money from not being able to stream and pay my bills if this bug isn’t fixed I will consider a lawsuit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cannot sign into ea from my football games
I tried logging into Madden and NCAA College Football, and I could not do so. I do not get the code that's sent to this email, so I need to send it to another email. Please help.
Preferred solution: Email change
For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help. Sincerely, EA Data Protection Officer
EA Sports FAQs
When registering for a new EA Account, visit the website and click Sign Up. You will have to enter your email address and choose a public name to show on the games, website, and EA forums. After this, you have to create a strong password for account security. For EA Sports to create an account, enter your date of birth. After entering this information, the account will be created. You can also use these details to recover your account.
To get help from the customer service team, you can initiate the EA help chat feature. Head to the official website and click Chat with us or Start Chat. If you are not logged in, you will be prompted to enter your EA Sports login credentials. Then, Fill in the contact form with your first name, last name, email, platform, reason for contacting the support team, and attachments (e.g. screenshots, documents, links). Click Send, and a chat window will open when you're transferred to an advisor. EA Sports customer support chat team are available 24 hours a day, seven days a week.
Users can contact the EA helpline by sending direct messages on different social media platforms. The company has an active presence on Facebook, Instagram, YouTube, and Twitch. You can also follow EA Sports on Twitter for company updates and to keep in touch with the online community.
To start EA Sports, login, download and install the app. When you're asked to log in, enter your registered email and password used during EA Sports to create an account. Some console games will ask you to log in at the start, while others prompt you to sign in to EA servers when you try to play online.
EA Sports states that users may return eligible full EA game downloads (PC or Mac) and participating third-party titles purchased on the EA app for a full refund. You can request a refund within 24 hours after launching the game. Another condition is to request a refund within 14 days from the day you bought it if you haven't launched the game.
Trip Hawkins is the founder of EA Sports and Andrew Wilson is the CEO of the company. At present, Vanguard owns the most shares of the company.
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Getting banned from marketplace means you did something wrong. The players that were gained from your cheating of the system were retroactively removed.
Your threats are empty kid. Enjoy nothing because of your decisions.
Really? I have sent all my receipts and bank transfers showing my purchases of their platform!
I can prove I paid EA and got my players from the packs I got! Don't be too quick to judge and condemn? Threats? What threats?
It's simple I have my payment receipts of my purchases with dates and time, so where are my players? I need help, EA rep told me in writing it wasn't them and they don't know where they vanished too??? Seriously?? Well if what I paid access to just disappears on your platform then it's on EA to either fix it or REFUND me?
That is every consumers right to receive the product or service they purchased if not and they have their receipt of purchase then they should be refunded their hard earned money?? Or do you just *** theft and unjustly judge those who have been wronged??