It's been 3 days, and I still cannot get anyone at Pogo or EA to respond to me. Club Pogo costs $40/year.
I have been a loyal customer for years, despite the many glitches with the site, and that no one ever wins any money. Well, I go to check my email the other day, and there was an email from EA Sports. Apparently, someone reported me for foul language for using the "wtf" abbreviation. The email said that my membership was terminated and my account has been deleted.
It also said that this is final, and they will not respond to any communications from me regarding this account. I thought it was a joke at first, but no, they were serious. Oh yeah, that $40 membership that I had just renewed, they aren't going to refund it. I am so furious.
I really just want my money back. The site is not worth the aggravation. And they are obviously not a reputable company if this is standard operating procedure. I have never had a company tell me that they will not respond to any attempt to contact them.
So, buyer beware, this could happen to you. I'm sure they are thinking that I need my Pogo account, and that I will just start another account and pay the $40 again. Well, guess what?
I will never give them another dollar. And that includes EA Sports as well, who owns Pogo.
Product or Service Mentioned: Ea Sports Membership.