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Contact EA Sports Customer Service

EA Sports Phone Numbers and Emails

Customer Service Number:

  • (650) 628-1393
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EA Sports Emails:

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privacy_policy@ea.com
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How to Contact EA Sports?

Most Popular Number:

(650) 628-1393
Total calls: 23 617 Issues resolved: 317 Last call: May 12, 2025
author avatar
Winnie Murugi
PissedConsumer Reporter

You can call the EA customer service number at 1-650-628-1393. This number is available anytime between 8 AM and 11 PM UTC, Monday through Saturday. In case you need customer support assistance on Sunday, seek some guidance from the community, where players share the problems they face and get solutions from their fellow players. So, you do not have to worry about getting stuck with a problem for the entire Sunday when the EA help phone number is unavailable.

Currently, there is no EA sports support via email address. But in case you are not able to contact the EA customer support on call, you can try another approach. First of all, you need to sign into your EA account and head to the EA Help page. Here you will see the live chat option where you can put forth your query and get the most effective solution to resolve it. In case you are unable to do so, you can always seek community help, and you will be sure to get some guidance.

The EA customer service is available from 8 AM and 11 PM UTC, Monday through Saturday. To talk directly with the customer care representative, call the EA customer support number. If you need help outside the business hours or on Sunday, you can browse through the EA help page and go through the community segment. This self-help will assist you in tackling the problem. Under the circumstances this doesn’t work, contact EA customer support during their business hours.

EA Sports Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • EA Sports Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email

  • The best phone number to call EA Sports is 6506281393. 24% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as EA Sports may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

EA Sports Website:

EA Sports Help Center:

Corporate Office Address:

Electronic Arts Inc.
209 Redwood Shores Pkwy
Redwood City, California 94065
United States

EA Sports Customer Service Reviews

1.5 / 5
Poor
See all 3.1K reviews
Nastassja Bmb
No help

Customer service sucks, the online chat help is useless, no one answered the phone when I called, I tried calling the next day & the site was under construction

Anthony H Qds
Their trash
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Nothing was resolved they didn't even answer there phone I need Ea help, and they won't give me any I've spent money and can't even play the game

Alle Khb
Can't play madden or ncaa online for i don't know what reason and I'm not happy about it

Can't play any online games for idk what reason and I'm really not happy about it . Ea needs to resolve the issue since I have done nothing wrong

Tenaya Mlt
Poor service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Try calling nobody picked up problem still not resolved can't get a hold of nobody to help me out at all

How Good is EA Sports's Customer Service?

Kelvin L Ued
Kelvin L Ued
Feels Disappointed | Apr 15, 2025

Horrible.

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Jaise Odn
Jaise Odn
Feels Disappointed | Apr 14, 2025

Sucks

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Lennon Rra
Lennon Rra
Feels Disappointed | Dec 30, 2024

Horrible customer service

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Alvin L Tfq
Alvin L Tfq
Feels Disappointed | Nov 28, 2024

I haven't got the chance to communicate yet just ring and ring so I can get no overall experience yet

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Deward Ess
Deward Ess
Feels Disappointed | Oct 11, 2024

Trying to get on my old account but that email doesn’t exist anymore can you please call me at 1 250 961 ****

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Lanai Khl
Lanai Khl
Feels Disappointed | Sep 29, 2024

Very unpleasant

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